Allied BioTech Inc. firmly believes that the satisfaction of our customers is directly linked to our success. Therefore, we are working hard to provide you with a solid network of user-friendly resources committed to providing outstanding customer and technical support. This service begins with providing clear, concise and easy to follow instructions with every kit purchased through our product inserts. Placing our products in your hands in reliable and safe condition is achieved through our strict adherence to guidelines set forth in our Material Safety Data Sheets (MSDS) and we continuously reach out to our customers on-line by updating our Frequently Asked Questions section. Personal support is always available by telephone during normal business hours Monday through Friday, 9 AM - 5 PM EST. In addition, you will find on our web site links to relevant sites, conferences, meetings and supporting documentation. Be sure to check back on our website regularly for announcements on special promotions and new product introductions. MSDS-QTD Kit